Refund Policy for PremiumTB

Thank you for shopping at PremiumTB.

All Sales Are Final

Due to the digital nature of our products (eBooks, Test Banks) and their immediate delivery via download, we have a strict no refund policy. Once a product has been purchased and the download link has been provided, we cannot offer a refund, exchange, or cancellation.

Please make sure you review your order carefully before purchasing to ensure you are buying the correct product.

Exceptions

We may consider a refund only in the following exceptional circumstances:

• Duplicate Purchase: If you accidentally purchased the same product more than once.
• Incorrect File: If the downloaded file is not the product you ordered.
• Corrupted File: If the file is corrupted or cannot be opened, and we are unable to provide you with a working copy after you have contacted us for support.

How to Request a Refund (for Exceptions)

To be eligible for a refund under one of the exceptions above, you must contact us within 7 days of your purchase at [email protected]. Please include your order number and a clear description of the issue. We will investigate the case and notify you of the approval or rejection of your refund.

We appreciate your understanding of this policy, which allows us to protect our intellectual property and keep our prices competitive.